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Cigna

Customer Service Representative - Cigna Healthcare

Kuala Lumpurhybridmid

Posted today · via Workday

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About this role

Job Description We are looking for experienced Customer Service Representatives to join our expanding GIH team based in our office in Kuala Lumpur, Malaysia. Working within a busy team, the successful individual will contribute to providing the highest possible level of service to all our customers thereby assisting in retaining existing business. This is a permanent position working 40 hours per week, 5 days including weekends and Public Holidays (Malaysia). Working hours would be between 5am – 2pm and 6am-3pm during dayshift hours. After dayshift hours will be 6am-3pm and 7am-4pm scheduled on rotation basis (9 hours per day, including 1 hour break). Main Duties / Responsibilities Receives requests by mail, telephone, live chat or in person regarding insurance claims/policies.…

Read the full description on Cigna's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

We compare your skills against the role requirements.

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Kuala Lumpur. We weight your proximity and willingness to relocate.

Score yourself on this role.
Free · no card · written explanation included
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