Customer Success Manager w/ Commercial Construction Experience
United Statesremotemanager
Posted 3mo ago · via Workable
About this role
The Role Our Customer Success Managers are responsible for making sure our contractors get the most value out of Clearstory. You will be managing Specialty Contractor customers from launch to adoption, to full rollout and ongoing growth. You will be part coach, project manager, consultant and product specialist and focus on ensuring our customers are successful. A requirement for this role is someone with previous experience in the commercial construction industry managing Change Order Requests (PM / PE, etc)!! This includes helping train and roll out end users for onboarding, assist with pre-sales pilots, working with executive contacts to plan additional adoption, and overall making sure customers see an impact from and renew with Clearstory.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: less, teams
2
Level fit
This role is manager-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is remote-eligible. We factor in your stated location and time-zone overlap.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
lessteams
More at Clearstory
- View →Senior Director of Customer SuccessUnited States
- View →Enablement SpecialistArizona, United States
- View →Senior Construction Content StrategistUnited States
- View →IT & Security Operations ManagerWalnut Creek, California, United States
- View →Enterprise Customer Success Manager - Specialty ContractorsUnited States
- View →Sales Development RepresentativeNew York, New York, United States