Enterprise Customer Success Manager - Specialty Contractors
United Statesremotemanager
Posted 5mo ago · via Workable
About this role
The Role The SC Enterprise Customer Success Manager owns the post-sale experience for Clearstory's largest Specialty Contractor accounts. You will manage a focused portfolio of Enterprise accounts through a high-touch engagement model — including comprehensive onboarding, field training, regular business reviews, and proactive expansion partnership with your aligned Account Executive. This is a relationship-first, strategic role. Success here requires the ability to build trust with decision-makers at complex construction companies, understand their business deeply, and translate that knowledge into measurable outcomes — both for the customer and for Clearstory.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: less, teams, outreach
2
Level fit
This role is manager-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is remote-eligible. We factor in your stated location and time-zone overlap.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
lessteamsoutreach
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