Client Success Manager

North Little Rockonsitemanager

Posted 2 days ago · via Workday

About this role

First Orion is seeking a Client Success Manager (CSM) to support the ongoing success of assigned client accounts for First Orion Solutions. This role partners with internal teams and client stakeholders to help deliver contracted services, support client onboarding, monitor account activity, and communicate updates related to projects, issues, and product releases. The CSM works closely with the Client Engagement Team, Product Team, and other cross-functional partners to help ensure clients receive timely support and continue to achieve value from First Orion solutions. The CSM should be able to build trust and rapport with clients by communicating clearly, following through on commitments, and approaching client needs with urgency and care.…

Read the full description on CO1 First Orion's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: teams

2

Level fit

This role is manager-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in North Little Rock. We weight your proximity and willingness to relocate.

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Skills in this role

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