Customer Service Banking Specialist-Remote (11am-8pm ET)

RemoteRemote (US)mid

Posted today · via Workday

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About this role

Job Description: In the Customer Service Banking Specialist role, you will directly support the Apiture Digital Banking platform, serving as a trusted problem‑solver for our customers and users. You will respond to issues through calls, chats, tickets, and emails, diagnose production‑level issues, identify trends, and collaborate with internal teams and vendors to drive timely resolution. You will also serve as a strong voice for our users, partnering with the Product team to help make CSI more intuitive, effective, and user‑friendly. Why This Role Matters You help Drive Impact by ensuring customers experience reliable, seamless digital banking—enabling financial institutions to better serve their communities while continuously improving our platform through insight, empathy, and results.…

Read the full description on Computer Services's site →

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reqspace match rubric

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Skills match

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Level fit

This role is mid-level. We check your trajectory against it.

Domain experience

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Recency

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Location fit

This role is remote-eligible — we factor in your stated location and time-zone overlap.

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