ConveraDesign and Improvement

Principal, Workforce Planning & Analytics

Londononsiteprincipal

via Greenhouse

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About this role

We are seeking a strategic and analytically driven Principal, Workforce Planning & Analytics to lead Convera’s workforce planning, capacity modelling, and demand forecasting across payment operations and customer care. This role ensures the organisation has the right capacity, skills, and cost structure to scale effectively and deliver resilient service. The role owns the end‑to‑end workforce planning framework, enabling senior leaders to make informed, forward‑looking decisions on staffing, utilisation, service performance, and investment trade‑offs. Operating as a Principal individual contributor, it establishes standards, governance, and tooling, while acting as the organisation’s workforce planning subject matter expert and capability builder.…

Read the full description on Convera's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

For this role: power bi, teams

Level fit

This role is principal-level. We check your trajectory against it.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in London. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

power biteams

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