Customer Resolution Account Executive
GB Bedford - Franklin Courtonsite
Posted today · via Workday
About this role
We are currently looking for a Customer Resolution Account Executive to join our Member Customer Relations team, based at our office in Bedford MK44 3JZ. As a Customer Resolution Account Executive, you will be key to the investigation and resolution of our registered members’ complaints. You will account manage open complaints and monitor the progress of complaints, including liaison with internal departments to ensure that the complaint is dealt with efficiently. You will aim to deliver high levels of internal and external customer service. The salary for this position is £29,476 per annum. What We're Looking For Previous experience in the motor trade, insurance, or customer service is beneficial but not essential. Strong communication skills with a professional telephone manner.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in GB Bedford - Franklin Court. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included