CZ | FNZ (UK) Ltd – Czech Branch, odštěpný závod

Customer Success (CX) Specialist

Wellington - New Zealandonsitemid

Posted today · via Workday

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About this role

Hatch is all about investing for Kiwis, no matter how little or how much they have to start with. We care deeply about being the investment platform Kiwis trust to grow meaningful wealth, giving our customers access to world-class investments, the right tools and a passionate community to support them along the way. As a Customer Success Specialist, you’ll play an important role in delivering the seamless experience our customers expect. Working across customer service, operations, banking and compliance, you’ll help ensure the day-to-day processes behind the Hatch experience run smoothly and accurately.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

For this role: go, teams

Level fit

This role is mid-level. We check your trajectory against it.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in Wellington - New Zealand. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

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