Service Delivery Manager

AU Sydneyonsitemanager

Posted yesterday · via Workday

About this role

Reporting to the Client Director (Australia) and based out of either Melbourne or Sydney, the Service Delivery Manager plays a critical role in fostering strong client relationships and delivering an exceptional service experience for a portfolio of key clients. Acting as the primary liaison between clients and internal teams, you will oversee service delivery performance, ensure contractual obligations and service levels are consistently met, and proactively manage complex client issues through to resolution. This is a highly visible role requiring a proactive, outcomes-focused approach.…

Read the full description on CZ | FNZ (UK) Ltd – Czech Branch, odštěpný závod's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: teams

2

Level fit

This role is manager-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in AU Sydney. We weight your proximity and willingness to relocate.

Score yourself on this role.
Free · no card · written explanation included
See if I'm a fit →

Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

teams

More at CZ | FNZ (UK) Ltd – Czech Branch, odštěpný závod

See all open jobs at CZ | FNZ (UK) Ltd – Czech Branch, odštěpný závod →