Senior Customer Success Manager

Vinelandonsitemanager

Posted 3w ago · via Workable

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About this role

About the Role: As the Senior Customer Success Manager, you are the "face of DataOne" in the United States. You serve as the primary strategic and technical point of contact for our major American clients (Hyperscalers, AI Labs, and Enterprise). Your mission is to ensure that our industrial AI infrastructures perfectly meet our clients' operational requirements. You bridge the gap between our clients' high-level business goals and our technical operations, ensuring long-term satisfaction, retention, and account growth. Responsibilities: ● Strategic Partnership: Act as the trusted advisor for US-based clients, understanding their long-term AI strategy and aligning DataOne’s infrastructure roadmap with their needs.…

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This role is based in Vineland. We weight your proximity and willingness to relocate.

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