Service Representative, Ocean & Air Freight

Chicago Heightsonsitemid$55K – $65K

Posted 5 days ago · via Workable

About this role

Mandate Delmar International is looking for a motivated and customer-focused Customer Service Representative, Ocean & Air Freight to join our team! Reporting to the Director of CRM, North America, this position plays a key role in managing customer relationships, supporting account growth, and ensuring seamless communication between our customers, sales representatives, and operations teams. The ideal candidate has experience in freight forwarding or third-party logistics (3PL), enjoys building lasting business relationships, and takes a proactive approach to identifying customer needs and business opportunities. Key Responsibilities Serve as a primary point of contact for assigned customers, ensuring timely communication and a high level of service.…

Read the full description on Delmar International's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: teams

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Chicago Heights. We weight your proximity and willingness to relocate.

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Skills in this role

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