Support Engineer

Remote USARemote (US)mid$56K – $64K

Posted today · via Workday

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About this role

Job Description This is a remote role that will require you to support a remote first workforce. There may be some travel associated with this role, to support some of our offices and attend team sponsored events on-site. This role will support our company 9am-5pm Pacific time, Monday-Friday. A bit more about this role: At Devoted Health, we believe our employees can only provide world-class care to our members if they feel supported, empowered, and valued themselves. We don't view IT as "fixing computers" -- we view it as a hospitality mission. We treat our colleagues like family. Your goal is to ensure their technology is a bridge, not a barrier, turning frustrating technical hurdles into "wow" moments through empathy, kindness, and technical excellence.…

Read the full description on Devoted Health Services's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

For this role: slack, teams

Level fit

This role is mid-level. We check your trajectory against it.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is remote-eligible — we factor in your stated location and time-zone overlap.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

slackteams

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