Front Desk Agent, Part Time

WHAT YOU’LL DO The Front Desk Clerk will be responsible for setting the tone of arrival and departure for guests in a fast-paced environment by processing check-in and check-out transactions at the hotel. The transactions could take place in-person, on the phone, or at kiosk stations and Front Desk Clerks will be proficient in all options. Front Desk Clerks will also serve as a point of reference for all guest questions, services the hotel provides, challenge resolution, and proactively making recommendations to enhance the guest stay while demonstrating an upbeat and positive attitude. ROLE EXPECTATIONS Responsibilities include, but are not limited to, the following: Welcoming guests and providing unmatched guest service using the property guest service standards.…