HR Helpdesk Administrator

Job Description: Easterseals NH is hiring for a Human Resources Helpdesk Administrator to serve as the first point of contact for employee inquiries regarding HR policies, benefits, payroll, and procedures. ** On location at our Auburn Street home office, not a remote role ** Essential Responsibilities: Provide excellent customer service while responding to employee inquiries via phone, email, and in-person regarding HR policies, benefits, payroll, and procedures. Provide guidance and support to onboarding, benefits, and payroll. Maintain accurate records of employee interactions and issues reported, and conduct follow-up as needed to ensure resolution. Assist employees with benefits enrollment. Collaborate with HR team members to resolve complex employee issues and escalate as necessary.…