Sr. Engineer, IT Help Desk

New Cairo Cityonsitesenior

Posted 1w ago · via Workable

About this role

Improve and upgrade IT environment for the user for more efficient performance. Troubleshoot and provide first support for network problems. Configure and install network printers and troubleshoot their problems. Install new software and upgrade PC hardware when needed. Troubleshoot and handle hardware, software and PC's problems. Know the problem that related to software or hardware and troubleshoot to solve it for any user and create the IT environment for the user just joining the company. Requirements +5 Years of Experience in IT Helpdesk Bachelor's degree in engineering, computer science or equivalent CCNA preferred Experience Microsoft \ VMware \ Red hat certificates CompTIA A+ Certification CompTIA Network+ (N+) Certification

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

We compare your skills against the role requirements.

2

Level fit

This role is senior-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in New Cairo City. We weight your proximity and willingness to relocate.

Score yourself on this role.
Free · no card · written explanation included
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