Service Desk Analyst

Minneapolishybridmid

Posted 1mo ago · via Recruitee

About this role

**This position is a contract position with the possibility of converting to hire. Candidates must reside in Minneapolis-Saint Paul, MN or Washington, D.C. Candidates must be available to work in the U.S. without sponsorship or visa.** Our client is seeking an Service Desk Analyst to maintain and support business-critical systems within a mortgage servicing environment. This role works closely with both technical teams and business stakeholders to resolve issues, ensure system reliability, manage ServiceNow workflows, and deliver consistent, high-quality application support across enterprise platforms. This position is well suited for someone with experience in application support, incident response, SLA-driven operations, and mortgage or financial services environments.…

Read the full description on Emergent Software's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: sql, teams

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Minneapolis. We weight your proximity and willingness to relocate.

Score yourself on this role.
Free · no card · written explanation included
See if I'm a fit →

Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

sqlteams

More at Emergent Software

See all open jobs at Emergent Software