Director of IT | Service Reliability & Operations Governance

UShybriddirector

Posted 2w ago · via Workday

About this role

Help shape the future of cloud reliability and operational excellence. As Director of Service Reliability & Operations Governance, you will establish a clear and consistent view of service performance, operational health, incident drivers, and change effectiveness across our cloud environment. You will connect insights across Support, Customer Success, Product, Engineering, and Cloud Operations to reduce operational risk, improve service stability, and strengthen the customer experience. We are seeking applicants with strong cloud operations expertise, cross-functional leadership skills, and the ability to turn complex operational data into clear, actionable improvements.…

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reqspace match rubric

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1

Skills match

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2

Level fit

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3

Domain experience

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4

Recency

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5

Location fit

This role is based in US. We weight your proximity and willingness to relocate.

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