Complaints and Customer Service Case Manager

Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you. You'll be the voice of our company, handling a range of customer interactions. You’ll review emails that have been received from customers, and/or listen to recordings of calls that have been received from our customers, and you’ll investigate to understand what went wrong. With help, you’ll make a decision on how to put things right for the customer, and you’ll provide feedback to our organisation to help us better understand how to keep improving.…