Mortgage Customer Service Agent
CRI - Herediaonsite
Posted yesterday · via Workday
About this role
Mortgage Customer Service Agent What you’ll do Update credit files with high-quality standards, applying documented rules and procedures. Provide support and education regarding credit information, file interpretations, and products. Answer and solve problems and requests based on the consumer scenario, doing an analysis of the details provided, to offer optimal solutions. Ensure compliance with the company’s procedures and policies. Work in a team environment and customer-centric culture.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in CRI - Heredia. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
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