Enterprise Support Engineer I
Mexico Cityonsitemid
Posted 1w ago · via Eightfold
About this role
Join our Team About this opportunity: Ericsson, Enterprise Wireless Solution, help customers, across industries and around the world, utilize LTE and 5G cellular technology to connect people, places, and things, anywhere. We’re at the forefront of the Wireless WAN and 5G. The Enterprise Support Engineers troubleshoot, escalate, and resolve customer issues regarding Cradlepoint products and/or services and educate customers on best practices when utilizing Cradlepoint. This is an entry-level position designed for someone building foundational technical knowledge and customer communication skills, with the support of experienced engineers. You will manage support cases, grow your troubleshooting expertise, and work toward greater independence over time.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: go, teams
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Mexico City. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
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