Manager IFE Operations (UAE Nationals)

Synopsis Manage the day-to-day operations and logistics of the IFEC department including media and software updates, headset logistics, IFEC vendor management and contract administration. Accountabilities • Create and implement SOPs and manuals for IFEC operations and logistics to ensure adherence to “best practices” and corporate governance. • Manage in-flight entertainment and connectivity vendors at EY account manager level on day-to-day basis to ensure they comply with contracted SLAs and take timely action to rectify technical issues. • Represent the IFEC department technical and engineering meetings to consult, influence, negotiate and prioritise “guest experience” initiatives.…