WARRANTY FIELD MANAGER
Erlangeronsitemanager
via Greenhouse
About this role
Job Summary As a Warranty Customer Care Manager, you will place the customer’s satisfaction with their residential Fischer Home construction warranty at the center of all you do. If you are a passionate problem solver who seeks out the best strategic intervention, you will find success in this role. The most rewarding part of this role is putting the finishing touches on the customer’s new homes as they finish up their 1 year warranty period. You will thrive in this role if you: Enjoy working with customers and providing excellent customer service, even when that isn’t giving them everything they may ask for. Possess a process-oriented approach to troubleshooting. Seek out the root causes of issues to develop the most efficient and appropriate solutions.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
This role is manager-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Erlanger. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included