1st Level IT Support Desk Operative

Working a shift pattern which operates between the hours of 06:25 and 20:35 each shift is 8.5 hours of which 0.5 hours are paid at time and one third. Starting salary of £18,077 inclusive of overtime pay Successful completion of each module of the Skills matrix will increase pay. Once fully trained a weekend rota worked from home, with phone provided, will also be available Main Purpose of Job To receive and log telephone queries and issues with regard to clinical software and computer hardware, delivering IT Support Services to Customers. To diagnose the fault and resolve those issues in a professional and timely manner, nurturing positive relationships with the customer base and staff. Key Tasks 1.…