Associate Customer Success Partner
IN_Mumbai_Virtualonsitejunior
Posted 2w ago · via Workday
About this role
Relationship Management Act as the primary point of contact for assigned customers, both internally and externally, ensuring all communications and needs are addressed effectively. Proactively identify gaps within customer programs and recognize opportunities for improvement to better serve client needs. Clearly communicate the value proposition of FADV, demonstrating a thorough knowledge of pricing, procedures, and competitive advantages. Develop and propose pricing strategies, terms, and conditions for contract renewals, while ensuring all necessary approvals and signatures are obtained. Lead bi-weekly engagement calls with customers and provide thorough meeting recaps to ensure clear communication and follow-up.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: teams
2
Level fit
This role is junior-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in IN_Mumbai_Virtual. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
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teams