Helpdesk Coordinator

Florida Tech Main Campus Melbourneonsitemid

Posted yesterday · via Workday

About this role

As a Helpdesk Coordinator, you will be responsible for providing technical support and assistance to the organization's users. You will coordinate the helpdesk team's activities, ensuring efficient operation and excellent customer service. Your role will involve handling inquiries, troubleshooting issues, and coordinating resolutions to ensure minimal downtime and maximum productivity. Responsibilities Include: Supervise the daily activities of the helpdesk team.…

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reqspace match rubric

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1

Skills match

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2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

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4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Florida Tech Main Campus Melbourne. We weight your proximity and willingness to relocate.

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