Customer Service Specialist
Plymouthonsitemid
Posted today · via Workday
About this role
Working at Freudenberg: We will wow your world! Responsibilities: Manage assigned B2B customer accounts from order receipt through delivery, ensuring orders, customer requirements, pricing, quantities, and requested dates are accurately maintained in SAP or the applicable ERP system. Monitor customer demand, open orders, backorders, past-due orders, product availability, and delivery commitments, proactively communicating changes and potential risks. Manage EDI transactions, customer portals, shipping requirements, and Advanced Shipping Notices (ASNs), resolving routine exceptions and maintaining accurate order and shipment data.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Plymouth. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included