Service Desk Assistant
Columboonsite
Posted 1mo ago · via Recruitee
About this role
We are looking for a Service Desk Assistant to join our team in Sri Lanka and help coordinate day-to-day shipping operations with accuracy, reliability, and clear communication. This role suits someone who is organized, detail-oriented, and comfortable handling routine enquiries, follow-ups, and updates with internal and external teams. Requirements What would your day at GAC look like? Operational Support – Assist with day-to-day operational tasks, including system updates, coordination, information gathering, and follow-up on routine activities. Communication – Respond to standard enquiries and coordinate with colleagues, customers, and service partners to help keep work moving accurately and on time.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: teams
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Columbo. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
teams
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