Revenue Protection Investigator
Customer Serviceonsite$38K – $48K
Posted 6 days ago · via Workday
About this role
Summary Responsible for guarding and protecting the City of Garland’s utility systems from financial loss created by theft, equipment failure or clerical error. Also, responsible for providing support and expertise to various divisions within the Customer Service Department including commercial accounts and utility collections. P ay Range : $18.14 to $23.30 Essential Duties and Responsibilities include the following. Other duties may be assigned . Assist and/or investigate an issue by communicating with a customer on site. Provide assistance in unique situations involving utility accounts. Daily review of utility billing records, reports, graphs and charts indicating irregular or abnormal utility consumption leading to meter malfunctioning and meter tampering.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Customer Service. We weight your proximity and willingness to relocate.
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