🇧🇷 Datacenter Hardware & Network Support Technician (Remote, from Brazil)

Context AS+ provides run support for GPU clusters operated by a cloud infrastructure partner. We are building a support team to handle day-to-day incidents on these clusters. This first role focuses on weekday coverage. The work sits low in the stack — hardware and network diagnosis — rather than high-level HPC or application support. Responsibilities Diagnose and triage incidents on GPU compute clusters, determining whether a fault originates on our side or the client's. Investigate hardware failures: collect and analyze hardware logs, identify failed components, and document findings for resolution or RMA. Diagnose GPU hardware faults (failure detection and isolation — not performance tuning or porting). Configure and troubleshoot network connectivity, including InfiniBand fabric.…