Guest Service Agent

Resorts World New Yorkonsite$65K$74K

Posted 3 days ago · via Workday

About this role

Job Responsibilities The Guest Services Agen t at Resort World New York City must assume a pivotal role in each and every logistical operation relating directly and indirectly to overall guest satisfaction and the ultimate success of the Hotel. Given the integral nature of the position, the guest service agent’s demeanor must be reflective, at all times, of the highest standards of professionalism. A consistently positive attitude, knowledge of all facets of the operation and attention to detail are traits which our agents are required to have. License Level: This is a non-gaming position. Essential Duties Maintain standards of a 5-star service.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

We compare your skills against the role requirements.

2

Level fit

We check your title trajectory against the seniority signal of the role.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Resorts World New York. We weight your proximity and willingness to relocate.

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