Customer Success Manager

LINDONhybridmanager

Posted today · via Workday

About this role

Job Description Ready to take your career global? Make your mark at one of the biggest names in payments. We’re looking for a Customer Success Manager to help shape the future of global commerce. What you’ll own Serve as the primary point of contact for clients, providing technical and product support while ensuring timely resolution of inquiries and issues. Manage issue resolution end-to-end, including root cause analysis, coordinating internal teams, tracking progress, and communicating outcomes to clients. Build strong client relationships by understanding business needs and proactively identifying opportunities for product adoption and growth. Analyze client requests and recommend solutions, system enhancements, or process improvements aligned with best practices.…

Read the full description on Global Payment Holding's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: go, teams

2

Level fit

This role is manager-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in LINDON. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

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