VIP Account Manager
Anywhereremotemanager
via Greenhouse
About this role
Growe welcomes those who are excited to:
Manage and maintain relationships with VIP / high-value clients;
Act as the main point of contact for assigned accounts;
Provide personalized service and proactive communication;
Monitor client activity and performance metrics;
Identify opportunities for upselling and cross-selling;
Develop strategies to increase client retention and lifetime value;
Handle escalations and complex client issues efficiently;
Coordinate with internal departments (Payments, Risk, Marketing, Support, etc.);
Track KPIs related to retention, reactivation, and revenue growth;
Stay updated on products, promotions, and market trends;
Comply with company policies and security standards.
We need your professional experience:…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
This role is manager-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is remote-eligible — we factor in your stated location and time-zone overlap.
Score yourself on this role.
Free · no card · written explanation included