1st Line Support Technician - Office Based

Umhlangaonsite

Posted 2mo ago · via Workable

See if I'm a fit →Tailor my resume for this role →Apply on Workable ↗

About this role

We are seeking a proactive and customer-oriented 1st Line Support Technician to join a rapidly growing UK-based telecommunications and technology company. This opportunity is well suited to an individual who enjoys troubleshooting technical issues, delivering exceptional customer service, and thriving in a fast-paced support environment. The successful candidate will serve as the first point of contact for customers requiring assistance with telecoms, VoIP solutions, broadband connectivity, hosted telephony, and related IT services. The role is focused on providing efficient issue resolution, maintaining high levels of customer satisfaction, and ensuring a positive overall support experience.…

Read the full description on Growth Resourcing's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

For this role: teams

Level fit

We check your title trajectory against the seniority signal of the role.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in Umhlanga. We weight your proximity and willingness to relocate.

Score yourself on this role.

Free · no card · written explanation included

See if I'm a fit →

Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

teams

More at Growth Resourcing

See all open jobs at Growth Resourcing →