Service Advisor
Dublinonsite
via Personio
About this role
Job Purpose As a Service Advisor at Harris Retail, you will be the primary point of contact for customers, guiding them through vehicle servicing and repairs with exceptional care and clarity. You'll coordinate with the workshop team to ensure efficiency and uphold Harris Group’s high standards of customer satisfaction. Key Responsibilities Greet customers professionally, assess their vehicle needs, and manage intake and drop-off. Schedule service appointments across phone, email, or walk-ins, aligning with workshop availability to optimise workflow. Liaise with technicians: translate customer concerns into action-oriented work orders and relay progress updates accurately. Explain service findings, estimates, and timelines to customers in clear, jargon-free language.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Dublin. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included