Client Success Executive

Office - Birmingham (UK)onsite

Posted today · via Workday

About this role

Altera Digital Health Client Success Executive – UK Overview The Client Success Executive (CSE) is a pivotal role, serving as the primary advocate for our NHS clients within Altera, and a trusted advisor representing Altera to the client. Your mission is to ensure our clients achieve maximum value from our solutions, fostering robust adoption, identifying expansion opportunities, and building lasting partnerships to minimise attrition. You will be passionate about the positive impact of Electronic Patient Records (EPRs) on patient and clinician experiences. This dynamic role involves strategic planning with C-suite executives and tactical execution to support daily operations, ensuring a remarkable client experience with our products and services.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

We compare your skills against the role requirements.

2

Level fit

We check your title trajectory against the seniority signal of the role.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Office - Birmingham (UK). We weight your proximity and willingness to relocate.

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