Software Support Technician
Gillingham - United Kingdomhybrid
Posted today · via Workday
About this role
Job Description What you'll do Resolve customer queries through phone and chat, using non-technical language to guide them clearly and confidently as they navigate our software products. Approach every interaction with empathy, listening carefully and reassuring customers that you’re there to help. Encourage and support customer independence by sharing relevant help articles and explaining how to use self serve resources effectively.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: teams
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Gillingham - United Kingdom. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
teams