Technical Community Lead
remotesenior$80K – $180K
via Ashby
About this role
What are we looking for?
We’re hiring a technical Community Lead to own our public forum and keep users unblocked. You are hands-on: you can debug, give architecture guidance, and jump on calls when needed. You also build scalable community systems (automation, ambassadors, events) and run the feedback loop into product/support.
What will you lead?
- Forum ownership + support routing: ensure every thread gets answered or redirected correctly (docs, support ticket, technical escalation)
- Hands-on technical help: help users build apps, debug common issues, provide fixes/workarounds, and hop on calls to unblock
- Automation + workflows: build systems that make support fast and scalable (macros, templates, AI workflows, routing)…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: typescript
2
Level fit
This role is senior-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is remote-eligible — we factor in your stated location and time-zone overlap.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
typescript