H
Hikvision Europe B.V.Technical Center Department

Aftersales Administrator

Hoofddorponsite

via Personio

About this role

Job Description As an RMA Administrator, you will be a key member of the Technical Support Team, working closely with technical support specialists, after-sales service, and warehouse teams. You will be primarily responsible for managing all aspects of the return material authorization process, ensuring efficient handling of product returns and exchanges, and delivering excellent customer service. Your mission Manage the RMA email inbox, respond to customer inquiries, provide professional and actionable solutions, and assign return and repair tasks to relevant teams. Oversee and track incoming and outgoing RMA warehouse inventory; conduct regular inventory checks and ensure accurate record-keeping.…

Read the full description on Hikvision Europe B.V.'s site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: teams

2

Level fit

We check your title trajectory against the seniority signal of the role.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Hoofddorp. We weight your proximity and willingness to relocate.

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Skills in this role

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