Customer Operations Advisor

Tlaquepaqueonsite

Posted today · via Workday

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About this role

Customer Operations Advisor Description - This is a Customer Operations role supporting the NA Market. Customer facing role accountable for backlog management to support customer requirements and enable HPs financial objectives. We put the customer’s experience at the center of everything we do. Responsibilities Acts as a first point of contact for solving and delivering solutions to customer inquiries. Responsible for managing the backlog through digital tools and track end-to-end process. Communicates order status and process improvement opportunities. Engages and drives conversations with internal teams and external customer to solve business process issues. Provide data-based solutions and recommendations to drive business decisions.…

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What we'd score you on

reqspace match rubric

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Skills match

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Level fit

We check your title trajectory against the seniority signal of the role.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in Tlaquepaque. We weight your proximity and willingness to relocate.

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