Customer Quality Manager
Shenzhenonsitemanager
Posted 9mo ago · via Eightfold
About this role
Your Role Key responsibilities in your new role Manage the quality related customer complaints, focusing on sustainable problem solving and fast response to customers Understand customer requirements, and manage to solve it with win-win solutions Able to manage high complex cases Manage and coordination for customer audit / quality visit Support the design-in projects at major customers Support the quality improvement activity with customers Develop strategy for customer quality and service improvement Quality marketing/training to customer Manage customer satisfaction improvement program Your Profile Qualifications and skills to help you succeed Bachelor Degree or above in Engineering 10+ years’ working experience in Semiconductor or related industry, and 5+ years’ experience in customer…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
This role is manager-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Shenzhen. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
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