Support Analyst

Mumbaionsitemid

Posted 2mo ago · via Workable

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About this role

Responsibilities Direct Responsibilities · 5 + years of experience in Axiom development/production support. · Ability to understand and architect Axiom solutions for production support activities. · Flexible working in shifts, with at least 1 week of night shift in a month. · Provide L1\L2 tier production support (oncall rotation) for Axiom jobs in production. · Able to understand\write\troubleshoot shell scripts and sql (Oracle) for regular maintenance jobs to improve performance and uptime of Axiom platform. • Collaborate internally and external sources to maintain SLA and provide escalations. • Maintenance of the Axiom Reporting platform infrastructure (upgrades, patches, health monitoring).…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

For this role: shell, sql

Level fit

This role is mid-level. We check your trajectory against it.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in Mumbai. We weight your proximity and willingness to relocate.

Score yourself on this role.

Free · no card · written explanation included

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

shellsql

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