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ING Bank N.V. - Dublin

Senior Customer Journey Expert - MPB

Sydneyonsitesenior

Posted today · via Workday

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About this role

At ING, we're passionate about making banking simpler, smarter and more rewarding for our customers. We're looking for a commercially minded Senior Customer Journey Expert to lead and execute our Mobile Primary Bank strategy within the mortgages portfolio, helping more customers choose ING as their primary financial institution. This is a unique opportunity to combine strategy, customer proposition development and commercial delivery to create meaningful outcomes for customers while driving sustainable growth and profitability. What You'll Do Lead the development and delivery of initiatives that strengthen ING's Mobile Primary Bank proposition for mortgage customers.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

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2

Level fit

This role is senior-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Sydney. We weight your proximity and willingness to relocate.

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Skills in this role

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