Customer Journey Expert

Manila (One Ayala Tower 2)onsite

Posted today · via Workday

About this role

Role Summary As a Customer Journey Expert, you'll join our Payment & Settlement Services (PSS) organization, working in a cross-functional environment where innovation, collaboration, and continuous improvement are part of everyday life. You will lead the delivery of payment products and services, balancing customer needs, business priorities, and technical execution. Working closely with Product Leads, engineers, and stakeholders, you'll help translate strategic objectives into valuable customer outcomes while ensuring reliable and compliant payment services. About the Team You will become part of ING's international Payments organization supporting critical payment services across the ING network.…

Read the full description on ING Lease Belgium's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

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2

Level fit

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3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Manila (One Ayala Tower 2). We weight your proximity and willingness to relocate.

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