Senior Manager, Issues and Regulatory Risk

At ING, we're committed to helping our customers stay a step ahead by delivering safe, compliant and customer-focused banking experiences. We're seeking an experienced Senior Manager, Issues, Events & Remediation, partnering across Mortgages, Consumer Lending and Insurance to manage risk matters, regulatory obligations and customer outcomes in a fast-paced environment. This is a highly visible leadership role where you'll lead a team responsible for managing events , issues, regulatory responses and customer remediation activities, while providing regular updates and insights to senior stakeholders and leadership teams. This is an opportunity to lead a critical function within Retail Banking that helps protect customers, meet regulatory obligations and strengthen the way ING manages risk.…