Service Desk Specialist
Cincinnationsitemid$52K – $65K
Posted 1mo ago · via Workday
About this role
Position summary: The Service Desk Specialist I is responsible for fielding desktop support requests and resolving issues for business end-users while providing excellent customer service and a helpful demeanor. Professionalism is required in all communications and interactions. Support requests may range from software questions with specific business applications and Microsoft products; to hardware questions with desktops, laptops, mobile devices and peripherals including laptop docks, external screens, and headsets; and network or application connectivity issues. In addition, the Service Desk Specialist I will be responsible for helping to manage the current inventory of hardware and software and the imaging of laptops and their distribution to employees in office and remote.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: powershell, azure, teams
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Cincinnati. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
powershellazureteams