Underwriting Customer Service Representative

Clearwateronsitemid

Posted 2w ago · via Workday

About this role

Provide prompt and courteous customer service support for the Underwriting Department, servicing agent partners and applicants checking status. Also responsible for the assistance with various clerical duties in support of the department staff. Note: This is a very phone-heavy role. Candidates who do not enjoy phone-based customer-service in high call-volume will not enjoy this role, and it would not make sense to apply for consideration. Primary Responsibilities other duties may be assigned as necessary:  Answering and documenting phone calls from a call center environment  Make outgoing calls to verify application information with the applicant(s) or agent(s).…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

We compare your skills against the role requirements.

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Clearwater. We weight your proximity and willingness to relocate.

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