Service Excellence Representative

Saint Joseph Hospitalonsitemid$40K – $50K

Posted today · via Workday

About this role

Job Description: Be the first warm welcome and the final friendly goodbye for patients, families, and visitors at Saint Joseph Hospital. As a Welcome Desk Service Excellence Liaison, you help set the tone for the hospital experience by greeting each person with genuine warmth, a positive attitude, and attentive service. You will proactively offer assistance, provide directions and escorts when needed, celebrate special moments such as welcoming new parents, and send patients on their way with kind wishes for their recovery. We are looking for someone who is approachable, professional, well-presented, and attentive to verbal and nonverbal cues—someone who can recognize when a person may need extra reassurance or assistance and respond with patience, compassion, and respect.…

Read the full description on Intermountain Health's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: monday, teams

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Saint Joseph Hospital. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

mondayteams

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