IT Corporate Support Technician (Morgan Hill, CA)

RL: Californiaonsite$62K – $67K

Posted 6 days ago · via Workday

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About this role

Shift: Monday-Friday, 9AM-6PM The purpose of this position is to perform the day-to-day investigation and resolution to ensure proper functionality of all information technology. This individual: Addresses and resolves incidents and requests reported to IT Support Services by internal, external, or third-party customers based on service level agreement. Remotes into various user or site equipment for advanced investigations and troubleshooting. Performs basic testing and troubleshooting of network issues Logs all incidents and requests into tracking tool and ensures all relevant information and categories have been documented. Escalates and engages IT resources to resolve incidents that are beyond the scope of their ability or responsibility.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

For this role: sql

Level fit

We check your title trajectory against the seniority signal of the role.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in RL: California. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

sql

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