Product Manager II - CX and Social Technology Platform
Englewoodonsitemanager
Posted today · via Icims
About this role
EchoStar is seeking a dynamic and highly collaborative Product Manager to lead the strategy, administration, and technical optimization of our enterprise social listening, digital customer care, and organic engagement SaaS platform. In this role, you will manage and enhance the technology suite that serves as our front line for digital customer interactions, capturing real-time public intent, routing and resolving customer care inquiries from social channels, supporting the organic marketing team, and administering targeted customer feedback surveys. You will sit at the critical intersection of digital care operations, marketing strategy, and technical execution.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: go, tableau, teams, salesforce
2
Level fit
This role is manager-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Englewood. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
gotableauteamssalesforce
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