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Jobs Dish ComProduct Management / Design / UI / UX

Product Manager II - CX and Social Technology Platform

Englewoodonsitemanager

Posted today · via Icims

About this role

EchoStar is seeking a dynamic and highly collaborative Product Manager to lead the strategy, administration, and technical optimization of our enterprise social listening, digital customer care, and organic engagement SaaS platform. In this role, you will manage and enhance the technology suite that serves as our front line for digital customer interactions, capturing real-time public intent, routing and resolving customer care inquiries from social channels, supporting the organic marketing team, and administering targeted customer feedback surveys. You will sit at the critical intersection of digital care operations, marketing strategy, and technical execution.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: go, tableau, teams, salesforce

2

Level fit

This role is manager-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Englewood. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

gotableauteamssalesforce

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