F
First Brands GroupBranch Support and Operations

Manager Client Support Shared Services

Phoenixonsitemanager

Posted today · via Icims

About this role

Overview This is a hybid role that will work in office 3 days per week and 2 days remote. This role will be located in Phoenix, AZ. The Manager Client Support Shared Services leads a team delivering real-time support for consumer and/or business clients, executing routine and complex servicing tasks across channels, coordinating across partners as needed, and ensuring end-to-end ownership through resolution. The Manager is accountable for team performance, service quality, and consistent execution of Service Excellence standards (Fast, Accurate, End-to-End Ownership, Great Communication, and Made My Day).…

Read the full description on First Brands Group's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: teams

2

Level fit

This role is manager-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Phoenix. We weight your proximity and willingness to relocate.

Score yourself on this role.
Free · no card · written explanation included
See if I'm a fit →

Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

teams

More at First Brands Group

See all open jobs at First Brands Group →